For Ages 21+

Responsible Gaming —
Keep Yourself Safe

At bj77, we believe entertainment is meaningful only when it stays within control. Keep gaming as something enjoyable — not a source of stress or problems.

21+ This site is for people aged 21 and above only

Why Responsible Gaming Matters


Online betting and casino gaming can be a legitimate form of entertainment, but it is never an alternative source of income. Our first request to bj77 platform users is — set your budget and time limit before you play. Every round of gambling is entirely based on chance, and repeatedly playing to recover lost money can turn into a dangerous cycle.

Reading our Terms and Conditions will make it clear that bj77 treats responsible behaviour as the highest priority in all circumstances. We encourage players to set limits on their own accounts and to speak with our support team about any concerns.

Alongside using bj77 services, you should also be familiar with our Privacy Policy — because keeping your personal information secure is an integral part of our responsibility. Responsible gaming means not only staying within your budget, but also being aware of the safety of your personal data.

Remember — play for entertainment. If you feel you are losing control over your play, take a break immediately. Below, we have set out in detail the self-limit tools, warning signs, and ways to get help.

Use Your Protection Tools


Deposit Limit

You can set a maximum amount for how much you deposit per day, per week, or per month. Once a limit is lowered, it takes effect immediately.

Deposit Control

Session Time Limit

Set a limit on how long you play in one sitting. When the time is up, the system will automatically notify you and give you the option to end the session.

Time Management

Self-Exclusion

You can exclude yourself from your account for a set period or permanently. Once activated, the account cannot be reopened until the exclusion period ends.

Account Protection

Bonus Opt-Out

If you feel that bonus offers are increasing your urge to play, let our support team know — it is possible to turn off promotional messages and bonus offers on your account.

Promotion Control

Transaction History

All deposits, withdrawals, and bet history are saved in your account. Reviewing it regularly gives you a clear picture of your spending patterns.

Transparency

Direct Support

Our support team is always available 24/7 via live chat and email in both Bengali and English. Contact us directly to set any limits or for help managing your account.

Support

Recognise the Warning Signs


Problem gambling develops gradually. If you notice any of the following signs in yourself, it is time to pay attention:

  • Placing bet after bet trying to recover lost money — this is called "chasing losses", and it is where problems begin.
  • Hiding the amount you play and the time you spend from family or friends.
  • Being unable to stop thinking about gaming — thinking only about the next bet even while working or studying.
  • Betting with money meant for bills, food, or urgent needs.
  • Repeatedly failing in attempts to take a break from gaming.
  • Feeling restless, irritable, or having trouble sleeping when not playing.
  • Taking loans or borrowing money from others to keep betting.
  • Being unable to stop even after winning — putting all winnings back into bets.

Ask Yourself


Think about your gaming experience over the past month and ask yourself the questions below. If the answer to more than three is "yes", it is worth seeking support.

01 Have I spent more than the budget I set for myself?
02 Have I placed more bets out of anger or frustration after a loss?
03 Has a family member or someone close to me expressed concern about my gaming habits?
04 Have I tried to reduce my playing time or spending but been unable to?
05 Do I feel that gaming has caused harm to my work, studies, or relationships?
06 Have I spent money set aside for essential needs on gaming?

Some Tips for Playing Safely


Set Your Budget First

Before you start playing, decide how much you will spend today. Stop when you reach that limit.

Stick to a Time Limit

Set a time limit before each session. You can use an alarm or timer.

Take Breaks

Instead of playing for long stretches at a time, take breaks in between. Do something else during the break.

No Betting on Impulse

Do not bet when you are angry, frustrated, or under the influence of alcohol — it is harder to make sound decisions at those moments.

Keep Your Family in the Loop

Do not hide your gaming from your family. Their support will help keep you on the right track.

Review Your Transactions Regularly

Check your betting history at the end of each month and understand the real picture.

Winning Is Not the Goal

Do not treat gambling as a source of income. See it as entertainment — think of the money spent as the cost of that entertainment.

Understand Bonus Terms

Before taking any bonus, read the wagering conditions carefully. Our FAQ has full details.

Where to Get Help


If you feel there is a problem, do not carry it alone. Get support from any of the following.

bj77 Support Team

Contact our 24/7 live chat and email support in both Bengali and English. Our team will assist you directly with setting account limits or activating self-exclusion.

Email: [email protected]

Family and Close Ones

Talk openly with a family member, friend, or someone you trust. Support from someone close can often be more effective than professional advice — especially in the early stages.

Professional Counsellors

Mental health and behavioural specialists in Bangladesh work with gambling addiction. You can contact the psychiatry department of a local government hospital or a private counselling centre.

bj77's Commitment

bj77 believes that entertainment has a clear boundary. We never allow anyone under 21 to open an account, and we verify age in cases of doubt. Our system actively identifies unusual gaming patterns and guides users towards support when needed. Player safety comes before everything else for us.

Common FAQs


Once self-exclusion is activated, your account cannot be reactivated before the set period ends. For permanent exclusion, you will need to speak directly with our support team about next steps.

Lowering a deposit limit takes effect immediately. However, requests to raise a limit take some time to process — this delay is intentional, to reduce the chance of making impulsive decisions.

bj77 verifies age using a national ID card or passport when required. No one under 21 may create or use an account — this is our strict policy.

If you believe a family member is having problems, email our support team. We can review the account and take the necessary steps. It may also help to consult a mental health professional nearby.

Betting and deposits are blocked during exclusion. For any balance remaining in the account, speak directly with our support team — they will explain the applicable process in detail.

Yes. All responsible gaming communications are handled in complete confidence. Your information is protected in accordance with our privacy policy.